Question 1

What is pharmacy compounding?

Accepted Answer

Compounding is preparing a medication from individual ingredients to a prescriber's exact specification — a custom strength, combination or form that is not sold commercially. Every compound we prepare is made for a specific patient from a specific prescription.

Question 2

Why is Generation Pharmacy cash-based?

Accepted Answer

We are cash-pay, so there are no insurance formulary limits on what your prescriber can order. We quote the price before we fill. HSA/FSA cards are accepted.

Question 3

How do I know if compounded medications are right for me?

Accepted Answer

Compounded medications may be right for you in four situations. You are allergic to an ingredient in the commercial product. You need a different form, like a cream instead of a pill. You need a combination that is not sold as one product. Or the medication you take has been discontinued.

Question 4

How are compounded medications prepared?

Accepted Answer

By licensed pharmacists, for one patient, on a prescriber's order. We follow USP <795> (non-sterile compounding) and USP <800> (hazardous drug handling), use pharmaceutical-grade ingredients, and every preparation gets pharmacist-verified quality checks per USP <795> before it is dispensed. Compounded medications are not FDA-approved; your prescriber can explain the benefits and risks for you.

Question 5

How are compounded medications priced?

Accepted Answer

Price depends on the ingredients, how complex the preparation is, the equipment it needs and pharmacist time. We quote the price before we fill.

Question 6

Do I need a prescription for compounded medications?

Accepted Answer

Yes. Compounded medications require a prescription from a licensed prescriber for an individual patient. Our pharmacists talk with your prescriber about the preparation when needed.

Question 7

How long does it take to prepare a compounded medication?

Accepted Answer

Most orders are ready in one to two business days. Complex preparations may take longer. If you need your medication sooner, call us — we'll tell you honestly whether we can accommodate it.

Question 8

Do you offer shipping for compounded medications?

Accepted Answer

Yes. Once a valid prescription is on file, we can arrange local delivery or shipping of your compounded medication to your home or your prescriber's office, depending on the medication and your location.

Question 9

What do you not compound?

Accepted Answer

We prepare non-sterile medications only (USP <795>/<800>). We do not prepare injectables, sterile or ophthalmic products.

Question 10

How do I report a side effect or a problem with my medication?

Accepted Answer

To report a side effect, a medication problem, or a complaint, call a pharmacist at 424-228-1049 or email info@generationpharm.com.

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